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SOESD / Technology & Media Services / Network Services

Network Services

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About Network Services
Network Services assists SOESD and school districts in Jackson, Josephine, and Klamath counties with keeping their networks operating smoothly, and provides district network connectivity to the Internet and the statewide distance learning network. Southern Oregon ESD funds the cost for Internet access and accompanying circuit infrastructure for most school districts in southern Oregon. Network Services staff provide support for the design, installation, and maintenance of both wired and wireless local and wide area networks.

Network support activities include:

  • Monitoring and troubleshooting circuits
  • Programing switches, routers, and firewalls
  • Web / spam / virus filtering
  • Domain Name Services
Help Desk
Network services provides multi-tier phone, remote, and onsite technical support.  Contact our Help Desk by calling 541-858-6730 / 866-858-6730, emailing network_support@soesd.k12.or.us, or using our online request form.

IP Phone Support
SOESD staff may request a new phone, extension, or support for phone features such as configuration of call forwarding, pickup groups, and voicemail to email forwarding here.

Manage Personal Spam Filter Settings
SOESD staff can manage their email account white and black list settings here.

Network Traffic History

  • NERO traffic history can be viewed here.
  • District network traffic can be viewed here.
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101 North Grape St.
Medford, OR 97501
Phone: 541-858-6730/866-858-6730
Fax: 541-858-6749
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Hours: 7:30 am - 4:30 pm
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