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SOESD / Technology & Media Services / Computer Information Services

Computer Information Services

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About Computer Information Services
Computer Information Services supports the IT infrastructure for SOESD and the thirteen school districts in the three county region of southern Oregon. Computer Information Services provides IT vision, leadership, project management, software development, and technical support.
 
SOESD Data Center
CIS administers the agency’s 24x7 data center, serving critical information systems to local schools. The SOESD data center saves districts hundreds of thousands of dollars by hosting email, business, course management, help desk, library management, staff development, student information, streaming media, and other services.
 
Data Center Support
CIS Analysts maintain VMWare data centers deployed in 90% of component districts. VMware adoption has produced a 47% savings on server costs, while increasing IT responsiveness, maximizing server up-time, and reducing power, cooling, and rack storage requirements.

Project Management
CIS provides project management for wired and wireless network infrastructure projects, data center deployment, directory and email migrations, and other services requiring significant change management. Conversions to standardized systems and hosting in high availability data centers have provided both CAPEX and OPEX savings for local districts, while increasing the ability for IT staff to more quickly and efficiently meet the needs of staff and students.

Professional Development
CIS provides staff develoment on the use of technology to support teaching and learning. Use our Training page to access downloads, documentation, and how-to handouts.

Help Desk Region Wide Call Center
CIS developed and hosts the Region-Wide Call Center, providing multi-tier Help Desk phone, remote, and onsite technical support.Contact our Help Desk by calling 541-858-6730 | 541-866-8560, emailing support@soesd.k12.or.us, or using our online form at www.soesd.k12.or.us/support/helpdesk.​

Network Services
Network Services staff provide support for the design, installation, and maintenance of both wired and wireless local and wide area networks, connectivity to the Internet, and the statewide distance learning network.

Software Development
CIS programmers develop custom web and other data solutions, including the Region-Wide Help Desk, and PDNetworks, an online professional development registration and tracking system. Districts save money by utilizing SOESD's custom solutions in lieu of commercially competitive products. Please contact us if you have a need that we could meet with a custom-built solution.

Follett Destiny
SOESD's hosted Destiny library management software provides access to enriched, educator-reviewed digital content and tools that help students, librarians and educators find, share and use print and digital resources. SOESD's consortium agreement for hosted services has saved local districts approximately $200,000 in reduced software and hardware costs. Software and operational savings are ongoing, with approximately 40% in savings each year on recurring software maintenance fees.​
 
Purchasing
CIS purchases network and computer hardware and software for the agency, consults with districts on their hardware and software purchases, and manages the agency's computer assets and software licensing. CIS also facilitates consortium contracts that have resulted in hundreds of thousands of dollars in savings, while increasing service availability through hosted services in SOESD’s 24x7 data center.

Southern Oregon IT Managers Meeting
Southern Oregon IT Managers are comprised of technology leaders from SOESD and the thirteen school districts in southern Oregon. The IT Managers collaborate to create and coordinate regional opportunities to positively impact curriculum, instruction and assessment in order to raise student achievement.

Digital Learning Meeting
The Digital Learning Meeting is comprised of Superintendents, Curriculum Directors, IT Managers, Teachers, and students from SOESD and the thirteen school districts in southern Oregon. The Digital Learning meetings focus on the instructional use of technology to support teaching and learning, the identification of digital resources, and development of standards-based curriculum.




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101 North Grape St.
Medford, OR 97501
Phone: 541-858-6730|866-858-6730
Fax: 541-858-6749
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Hours: 7:30 am - 4:30 pm
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